At QuickSubs.com of SaaS Design LLC, we are committed to providing our customers with the best possible experience. We understand that sometimes things don’t go as planned, and we want to ensure that our customers feel confident in their decision to use our software. To that end, we offer a 30-day refund policy.
Terms and Conditions
- Eligibility for Refund
- This refund policy applies only to new customers who have purchased a subscription to our service.
- Refund requests must be submitted within 30 days of the initial purchase date.
- The customer must provide a valid reason for the refund request. We aim to understand your concerns in order to improve our service.
- How to Request a Refund
- To request a refund, please contact our support team via email at customers [at] quicksubs.com, or through the contact form on our website.
- Please include your account information, order number, and a brief explanation for the refund request.
- Refund Process
- Once a refund request is received, our team will process it within 5-7 business days.
- Refunds will be issued to the original payment method used during the purchase.
- If the payment was made via a credit card, the refund will typically appear on your statement within 5-10 business days, depending on the payment provider.
- Exclusions
- Refunds are not available for renewals, upgrades, or any additional services or features purchased outside of the initial subscription.
- After 30 days, no refund requests will be accepted, and all sales will be considered final.
- Account Access After Refund
- Upon approval of your refund, access to the service will be immediately revoked, and any data or content stored within your account may be lost.
- Subscription Cancellations
- If you wish to cancel your subscription after receiving a refund, please follow the cancellation instructions in your account settings. Cancellation does not automatically initiate a refund and is subject to the terms above.
Customer Satisfaction
We strive to ensure that every customer is satisfied with our service. If you are having difficulty or issues with our software, please reach out to our support team. We may be able to resolve the issue before processing a refund.
Thank you for choosing QuickSubs.com. We appreciate your business!
This policy is designed to be fair and transparent, ensuring that your users are protected while also providing you with the flexibility you need to manage your SaaS business effectively.